Things you should never say to a prospect

I try my best to be polite when people call trying to sell me stuff, but really … If we’ve never met or spoken before, don’t ask me how I am. The level of insincerity involved in this is off the chart!

It’s also a really boring, time wasting question to have to answer. It produces a physical reaction in me such as slumping in my chair in frustration.

Just get straight to the point, tell me who you are and why you are calling and ask if it’s OK to continue. I’ll either say ‘yes’ or ‘no’. If it’s ‘no’ then you weren’t going to succeed anyway. You cannot create a need that doesn’t exist.

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